When you open an account, visit our website, register for our services, use our trading platforms, subscribe to our newsletter, or fill out a form / application, we will contact you. In addition, we may receive information through e-mails, faxes, telephone calls or any other communication method ("Contact"). Please legislation being applied to this type of information kept in our records for a certain period in Turkey note that there is a need.
Your name, birth date, address, telephone number, your parents' name, your mother's maiden name, email address, and your identity, as well as other legal and regulatory reasons, such as the prevention of money laundering and the fight against terrorism, you will be asked for personal information such as your passport or an example of your driver's license and a current subscription bill for your address verification. We may obtain your personal information for identity verification and control, including the use of public identification websites, risk review products / websites (which may hold information about the risk intelligence), and the use of public websites that support your identity card, supporting the purpose of preventing customer blackmail.
You will also be able to use our web site and our trading platforms to determine the number of visits and site zones, pages viewed, the frequency and duration of visits, your Internet Protocol (IP) address, computer identification parameters, type of actions performed, downloaded documents, mouse clicks, we may collect personal information, including the text you enter into this website, the website that directs you to us, or websites you link to from us. Such information will be stored with your personal profile.
For what purpose do you use your information?
Your personal information is used only for the purpose to provide you with quality service and ensure safety in accordance with the laws in force in Turkey. The information we receive from you can be used in the following formats:
Personalize your experience and ensure continuity of your personal profile;
Keep in contact with you regarding the services provided to you when necessary or appropriate, and keep you updated by providing you with information about the actions you are taking;
Improve our customer service;
Implementing actions and instructions;
Manage a contest, promotion, survey, or other site feature;
Managing and managing the products and services provided to you, including providing marketing information related to products and services provided to you;
Execute the applicable laws together with the regulated terms and conditions;
Send your username and password;
Send information about periodic emails, bulletins, or other opportunities you might be interested in showing your daily and monthly account status;
Update your identity and other personal information to confirm your identity and to prevent money laundering and fight terrorist financing;
Required if there is to keep proper records of our legislation, which is being implemented in Turkey to send to the CMB.
Do we share any information with third parties?
We do not sell, trade or transfer any of your personal information to third parties in any way. This does not apply to those who have agreed to keep this information confidential as we protect your personal information. We may create partnerships or alliances with other companies that offer high quality products and services that may be valuable to our customers, including joint marketing agreements. We may share some of your personal information with affiliated or contracted companies in order to ensure that these products and services meet your needs and are available to you in a useful and convenient manner. Your use of your personal information is strictly limited to the related purposes for which we are affiliated with or affiliated with companies.
In the event that you are required to do so by law, we will not disclose your personal information in order to prevent fraudulent or abuse of our services and to protect others and our rights, property or safety.
Since its inception, PROTEK SOFTWARE has been providing fast and accurate solutions that facilitate the processes of its customers in the area of institutional applications.
As PROTEK SOFTWARE, our solution business, starting with SAP ERP, continues today with strengths in different areas such as business intelligence, supply chain management, customer relationships, e-transformation. We always aim to earn the satisfaction and trust of our customers at the center of services and solutions. We are developing solutions and applications in different software development platforms with the knowledge and experience gained in different sectors and business fields.
A solid business platform is inevitable to compete and succeed in the global economic arena. SAP ERP makes it easy for you to manage your processes and operations that are vital to your business and provides solutions tailored to your industry needs.
Used by businesses to effectively use their financial resources and manage their cash flow, SAP Finance Solutions provides an integrated financial operations management system, guiding businesses to meet diverse computing requirements. It integrates with internal and external functions allowing multi-dimensional analysis of financial transactions generated by other modules "backplane".
Complex problems caused by commercial data are simplified with the ease of use of SAP Finance Solutions and improved automation features, reducing the error rates of manual processes, saving time and cost. Thanks to its flexible architecture and graphical reporting applications, it can be quickly adapted to the specific needs of countries.
Organizations that want to provide the best service to their customers are focused on delivering their services and products to their customers in a fast and high quality format. The efficient execution of all activities within the organization is a prerequisite for good service to the customers. An enterprise can fulfill all business processes from its suppliers to its customers and whatever the market changes.
It is the basis for the company's goals to be a reality thanks to the increased motivation with which employees use their human resources more efficiently, reduce their costs, and work in the most suitable position for them.
The work consists of sub-modules that include all the processes that can be involved with staff selection and placement, employee performance assessment, staffing from pay management to travel and training planning. SAP Human Resources is designed to be a flexible structure with gradual transition by enriched with sub-modules that include these processes that businesses need and with open development structure.
Installations of approved payment orders are prepared within 12 hours at the latest and the entry information is sent to the specified e-mail address during registration.
Services provided by our company are in the "Deliverables in electronic environment" category.
After order payment and activation, the consumer rights law is not subject to withdrawal and reimbursement of fee to use the right of withdrawal by specifying / not specifying any reason.
Relevant consumer rights legislation / Withdrawal Article 8 : Immediate services in electronic media and contracts for goods delivered on the spot are not subject to withdrawal rights and use provisions.
All customers who place an order shall be deemed to have accepted the above conditions.
Before ordering the service, all our customers can review all the features of the related services on our site, try the Online DEMO version and contact our company for any pre-sales inquiries.
Distance Selling Policy
1.1. SELLER INFORMATION
Title: Protek Yazılım Sistem Danışmanlık Bilgisayar San. and Tic. Ltd. Sti.
Address: TUBITAK Gebze Campus, Marmara Technopolis, No: 7, Gebze / Kocaeli
Phone: (0262) 999 43 23
1.2. INFORMATION ON PURCHASER
The name / surname, address and contact details used when registering for PaperNIC Sites are based on.
- Name / Surname / Title
ARTICLE 2 - SUBJECT
The subject matter of this contract is to determine the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers and the Regulation on Distance Contracts No 4077 concerning the sale and delivery of the products which the buyer has ordered in electronic environment from the PaperNIC website of SELLER .
Buyer shall notify the seller of the name, title, full address, telephone and other access information, basic characteristics of the goods subject to sale, sales price, payment form, delivery conditions and expenses, etc., including tax. all the preliminary information about the goods subject to sale and the use of the right of "withdrawal" and the official authorities etc. where the right of use can be used, complaints and objections. the seller acknowledges and declares these preliminary information in electronic form and orders the goods afterwards in accordance with the terms of this contract.
The preliminary information on the PaperNIC site and the invoice issued on the order made by the buyer are integral parts of this contract.
ARTICLE 3 - PROPERTIES AND DELIVERY OF GOODS / SERVICES
The subject matter of this contract includes the rights and obligations of the parties in accordance with the provisions of the Regulation on the Principles and Procedures for the Implementation of the Law on the Protection of Consumers No: 4077 concerning the sale and delivery of the product to which the SELLER is sold to the PURCHASER.
Products sold at the PaperNIC site are in "Electronic Media / Media File and Software" status. In the form of delivery, the BUYER sends the entry information to the e-mail address specified on the order page after paying the price of the product.
ARTICLE 4 - GENERAL PROVISIONS
- The BUYER declares that he / she has read and know all the preliminary information regarding the basic characteristics of the contractual products or products mentioned in Article 3, the sales price and the payment form and the delivery, and gives the necessary confirmation in electronic form.
- PaperNIC can not be held responsible if the deliverable is delivered to a person other than the BUYER and the delivery person / organization does not accept delivery.
- PaperNIC is responsible for the delivery of the contractual product, complete.
- In the event that the credit card belonging to the PURCHASER shall not be paid to PaperNIC for the reason that the PURCHASER's credit card is used unauthorizedly or illegally to unauthorized persons due to the fault of the PURCHASER, It must be sent to PaperNIC within 3 days.
- This contract shall become effective after it has been approved by the PURCHASER during the membership process.
ARTICLE 5 - RIGHT TO SEE
- The PURCHASER does not have the right to withdraw from the contract product after installation on the server.
- If payment is made with a credit card or similar payment card, the consumer may request the cancellation of the payment process on the grounds that the card has been used outside of its own time and against the law. In this case, the card issuing entity will return the payment amount to the consumer within 10 days of the notification of the dispute.
- In the implementation of this contract, Consumer Arbitration Committees and the Consumer Courts in the settlement place of Protek Software are authorized until the value announced by the Ministry of Industry and Trade.